Bloggers’ Rights and Blogophobia

With the news of another weblogger losing his job because of posts on his weblog — this time Joe of the Woolamaloo Gazette — the issues of what webloggers can and cannot expect to be able to post on their weblogs has started bubbling ’round the blogosphere again.

This time, Ellen Simonetti of Queen of Sky, who lost her job as a flight attendant due to pictures she posted on her weblog, has started a project she’s called the Bloggers’ Bill of Rights. I’ve had a few people e-mail me about this (including Ellen herself), but I’ve been holding off on posting anything about it until I’d had some time to think about it.

The Bloggers’ Bill of Rights

The Bill of Rights reads as follows:

We, the inhabitants of the Blogosphere, do hereby proclaim that bloggers everywhere are entitled to the following basic rights:

FREEDOM TO BLOG.

FREEDOM FROM PERSECUTION AND RETALIATION BECAUSE OF OUR BLOGS:

  1. If an employer wishes to discipline an employee because of his/her blog, it must first establish clear-cut blogging policies and distribute these to all of its employees.
  2. Blogging employees shall be given warning before being disciplined because of their blogs.
  3. NO ONE shall be fired because of his/her blog, unless the employer can prove that the blogger did intentional damage to said employer through the blog.

Blogophobic companies, who violate the Bloggers’ Bill of Rights, will be blacklisted by millions of bloggers the world over.

After running this around in my head for a couple days to be sure of where I stood on this, I’ve got to admit that I may end up taking a rather unpopular stance — but I can’t help but think that while I appreciate the ideals behind this, this particular effort seems rather silly, pointless, and unlikely to be of any real consequence.

First off, there’s the simple fact that this is not a real “Bill of Rights” in any real legal sense (which Ellen has made sure to call attention to). Well-intentioned as it is, it carries no weight whatsoever beyond that which the participants give it, and as the sole participants are going to be those webloggers who sign on to it, it makes the whole thing pretty one-sided.

As for the three points of the Bill:

  1. If an employer wishes to discipline an employee because of his/her blog, it must first establish clear-cut blogging policies and distribute these to all of its employees.

    While a specific, targeted, “clear-cut blogging policy” sounds good, and there are a few companies starting to implement such things, I ‘m not entirely sure if it’s a necessary thing in most cases, and it seems rather redundant if you’re working under a Non-Disclosure Agreement.

    Terrance has been thinking about this side of it more than I have:

    But what should a corporate policy on blogging look like? That’s something I never quite got back to wrapping my brain around but seeing this list of people who were fired for blogging got me thinking about it again.

    For employers, assume that your employees are going to blog, and establish clear guidelines to guide them should they choose to do so. Make the penalties for not abiding by the policy clear, such as under what circumstances an employee will be warned and under what circumstances an employee will be terminated where blogging is concerned. And, of course, one of the best things to do is to set an example by starting a company blog if appropriate.

    If you’re publishing something to the ‘net, then you need to think very carefully about the fact that you’re publishing something. The ‘net is a public forum. You’re not talking to one or two friends over a pint in the local bar — you’re putting that information out for Google and the entire world to see. Even if you generally only have a small handful of friends and family visiting your website, if the site is publicly available, than you have a potential audience larger than any printed newspaper or magazine on the face of the planet, and once a post is made, it makes no difference whether your words were printed with ink on paper or electrons on a screen.

    If you’re under an NDA, than it’s blindingly simple: don’t talk about anything covered by the NDA. Period. Hopefully nobody’s foolish enough to question that.

    If you’re not under an NDA, it may seem a little hazy, especially without a blogging policy in place. Many people think that attempting to blog anonymously, using pseudonyms for their co-workers or employer will keep them safe. I tend to think that that’s a somewhat naïve belief, something that I’ve talked about in the past (when I chose to start weblogging under my given name, and again when I was wrapping up my experiences with Microsoft). Really, it’s very simple, and boils down to common sense: if something you write might get you in trouble, assume the worst before you post it for the world to see.

    Maybe it seems a little overly paranoid — but while there are times when it’s easier to ask forgiveness than permission, that’s not a game that I think is very reasonable when it comes to your employment.

  2. Blogging employees shall be given warning before being disciplined because of their blogs.

    Oh, how I wish I’d been given a warning and the opportunity to delete my offending post! I don’t have any problem at all with this clause — in fact, I think that in quite a few of the cases where webloggers have been dismissed from their jobs (including mine, Ellen’s, and Joe’s), a warning or even mild disciplinary action on the part of the company would have been far preferable to simply firing the offending employee.

    However, that’s a decision that is solely up to the company. We as webloggers can sign all the agreements, petitions, and Bills of Rights that we want, but it’s the employer that makes the final call, not the employee. My one hope is that as more of these cases come to light, more employers will realize that they’ll receive far less bad publicity and word of mouth by requesting that the offending material be deleted and reprimanding the employee, rather than simply cutting all ties as quickly as possible. However, until and unless that happens — and some companies may decide that it’s not worth the risk of keeping the employee around, even with the potential bad press — it’s far better to err on the side of caution (at least if you’d like to continue receiving a steady paycheck).

  3. NO ONE shall be fired because of his/her blog, unless the employer can prove that the blogger did intentional damage to said employer through the blog.

    First off, and most importantly, again, this is solely up to the discretion of the employer.

    That said, how does one define “intentional damage” — and why “intentional”? What if an employee were to blog about a project of a co-workers that they’d been peripherally involved in, only to find out later that it was a secret project? They weren’t part of the main team and hadn’t signed a specific NDA regarding that project, so any damage that publishing that information may have done to the company wouldn’t have been intentional — but that wouldn’t mean it was any less damaging to the company, or that the employee was any less at fault for having disclosed the information.

    What we as employees, customers, and webloggers see as damaging might be (and likely is) far different from what a company would see as damaging, especially if we can be seen in any way as representing the company. Joe Shmoe on the street saying “Product X sucks” is one thing, a programmer on the Product X team saying the same thing in their weblog is very different, even if the average reader might not know that the weblogger is associated with that project.

In the end, it really boils down to something very simple: it’s the employer that holds the cards. That certainly doesn’t mean that they should be able to get away with doing anything they wish (as has been demonstrated many times over the years through unions, strikes, and so on), but it does mean that the employee needs to take their employer into consideration before publishing work-related subjects to their website.

Lastly, about this “…blacklisted by millions of bloggers the world over” bit. Nothing personal to Ellen or anyone else who’s signed, but so far, there’s all of 44 signatories to this — a far cry from “millions of webloggers.” Plus, even if this did gain traction and there were millions — or even thousands — of participating bloggers…blacklisted?

So, anyone who has signed or is about to sign this thing is pledging not to mention or support any of these companies in any way? That’s going to be interesting to see. Apple‘s on that list, so there better not be any Mac users — and if there are, then I hope they’re not planning on covering the Macworld Expo that starts tomorrow. Microsoft might be on the list, too. With both Apple and Microsoft on the list, I assume that everyone who’s signed up so far are either currently using Linux, some Unix variant, BeOS, or Amiga computers, or about to make the switch. Starbucks is on there — that’s going to seriously cut into the number of Seattle webloggers that sign up.

Anyway, you get my point.

Is Microsoft ‘Blogophobic’?

Apparently, there’s been a fair amount of back-and-forth discussion in the comments to Ellen’s list of Blogophobic companies as to whether or not Microsoft should be listed, with my experiences being one of the more prominent arguments for why they should be. Ellen e-mailed me tonight to ask my opinion.

In short: Absolutely not.

What, you’re surprised? The guy who got booted off the Microsoft campus for posting a picture on his weblog doesn’t think that Microsoft belongs on the Blogophobic list?

Damn skippy I don’t. I’ve had the same opinion of what happened to me ever since the incident took place: I made a mistake, and while I think Microsoft could have handled the situation better than they did, they were entirely within their rights to do what they did.

From my wrap-up posted two days after I was ushered off campus:

Who’s to blame? In the end — me. I really don’t blame Microsoft for their actions. By my best guess, they saw me as breaking the rules…and decided that rather than give me a second chance and run the risk of me doing something similar in the future, it would be better to just cut me loose before I could do any more damage. […] I may not like the way that they handled this. […] However, I cannot fault them for making the decision that they did, however much I wish that that they had made a different decision.

As the old saying goes, “If it weren’t for bad luck, I’d have no luck at all.” Not only did I happen to be one of the first highlypublicized cases of a major company dismissing someone for a weblog post, but that company was Microsoft, which added a whole new angle to the stories. Not only was Microsoft dismissing someone for reasons that many people would find trivial, but the person they were dismissing was an admitted fan of traditional rival Apple’s products — and it was a photo of those very products which triggered the entire thing! You couldn’t ask for a better setup than that for another round of Microsoft bashing.

However, as with most things, it’s hardly that simple. There are two major reasons why I don’t believe my experiences should put Microsoft in the “Blogophobic” category.

  1. I was in the wrong.

    As I’ve said before, I made a mistake. I may wish that Microsoft had taken a different approach after finding my post, but it was my mistake, and I paid the price. Life goes on.

  2. Microsoft supports weblogging.

    Robert Scoble has been a prominent and prolific Microsoft weblogger for quite some time now, since long before I was dismissed. He’s also quite good a what he does — I may not always agree with him (apparently they forgot to stock the snackroom in my building on the Microsoft campus with the right Kool-Aid), but he’s a fan of Microsoft’s work, and he writes what he believes.

    He also doesn’t just blindly fawn over everything Microsoft does (though, admittedly, there are times when it seems like it). However, he knows the difference between saying something like “Product X sucks” (as in my example above) and saying “we need to work on this.” It may seem like a minor thing, but there’s a huge difference in tone there. I know I’ve seen him say that there are areas and products where Microsoft could do better, but I don’t think I’ve seen him out-and-out slam Microsoft for something.

    (There’s also one huge difference between Robert and I — he is employed directly by Microsoft, while I was a third-party contractor. The gap between being a Microsoft employee and being an employee of a temp agency who contracts you to a second company who happens to provide on-campus services to Microsoft is immense.)

    Beyond Robert, though, there are a multitude of Microsoft-employed webloggers. blogs.msdn.com currently lists 1,239 different weblogs — that really doesn’t sound like a company that’s afraid of letting its employees blog to me. I’d bet that every single one of those webloggers knows where to draw the line between what is and what is not permissible to talk about on their sites, too.

    Much as it pains me to point this out, too, I have to ask — are there any current Apple employees aside from Dave Hyatt weblogging? Not that I’m about to chuck my PowerMac G5 out the door, buy a PC and drink the Kool-Aid (at least that flavor, I’m still quite happy with my Apple-flavored Kool-Aid) over an issue as trivial as this, but if you really want to use this as a basis for comparing whether a company is blog-friendly or not, Microsoft really isn’t doing badly at all.

So, to sum up: The Bloggers’ Bill of Rights, while well-motivated, doesn’t look to me to be all that useful in the real world; Microsoft isn’t ‘Blogophobic’; and I talk a lot when given the opportunity. Geez. See what happens when someone actually asks my opinion on something? Over 2,400 words on whether people should be surprised when they get canned for being snarky about their job on their weblog.

You’re probably better of leaving me to play with silly online quizzes and memes. Less pain for your newsreader, at the very least. ;)

Konichiwa!

First off, my apologies, as it’s entirely likely that I managed to mangle the Americanized version of a Japanese greeting. As I only speak English (and some 10-year old, mostly forgotten German), these things are bound to happen.

Looks like the recent Wired article that I’m mentioned in just got picked up in Japan (Yahoo, Hotwired, Goo, Excite, and Infoseek), which is sending another round of visitors my way.

As I said earlier this week: If there are any visitors hitting my site for the first time who might be curious about just what happened to me, I can direct you to my fifteen minutes of fame archives, and specifically, the photo, the day I was let go, and my wrapup and responses on the whole shebang.

And, of course, feel free to kick around and poke around the rest of the site. Nice to see you here!

Howdy, Wired readers!

Over a year after the incident, I’m getting another few seconds added to my fifteen minutes of fame: last week I was interviewed by phone by Wired, and their article hit the ‘net today:

What do a flight attendant in Texas, a temporary employee in Washington and a web designer in Utah have in common? They were all fired for posting content on their blogs that their companies disapproved of.

Aside from that leader being a wee bit misleading (I was let go by my previous employer, not the copy company I currently work for), it’s not a bad article.

Update: Wired was kind enough to slightly edit the introductory paragraph to clear up the wording a touch. Thanks much!

If there are any visitors hitting my site for the first time who might be curious about just what happened to me, I can direct you to my fifteen minutes of fame archives, and specifically, the photo, the day I was let go, and my wrapup and responses on the whole shebang.

And, of course, feel free to kick around and poke around the rest of the site. Nice to see you here!

It’s not all bad, really!

Last month, I mentioned that I’d been in contact with a magazine reporter who was working on a story about weblogs and some of the potential pitfalls that can come about when recording your life online for the world to see. As I mentioned at the time, while I at first wasn’t terribly concerned about the tone of the article, as our conversation progressed, I started to worry that it was going to end up all gloom-and-doom.

It appears that Anil has also been contacted by a reporter working on a similar story (possibly the same reporter, or another reporter also working on the story for the same publication, though I can’t be absolutely sure about that), and he ended up having some of the same reservations that I did. In his response to the reporter who contacted him, he expressed a desire shared by myself and, I’m sure, many others in the weblogging world: rather than focusing solely on the things that go wrong, that the media also look at the things that go right, and just why we all keep our weblogs going even in the face of the potential downsides.

One thing I would suggest is considering a, well, more uplifting angle. There have been an awful lot of “blogs can cost you your job!” or “make money fast with blogs!” stories, and very few that cover the positive reasons people have weblogs.

For a lot of your audience, this is their first impression of what weblogs can be, and frankly, if they were all about dire consequences, there wouldn’t be millions of people publishing weblogs every day.

Most of the people in my social circle have met their spouses/significant others, gotten apartments, gotten jobs, made friends, or (in my case) all of the above because of their weblogs. All that plus they get to participate in a new medium instead of just passively consuming media.

From what I know of [name of publication], the audience is one that appreciates a good positive human story, and it’s also much more likely that you’ll get some good cooperation or participation from people in the weblog realm who can help strengthen your story.

I’ve just sent a link to Anil’s post to the reporter I’ve been talking with, in case we are dealing with separate people. With any luck, should this article eventually appear, there will be a bit more to it than mere horror stories.

Google to me in eight clicks

Meme time, started by A Whole Lotta Nothing, and being tracked by Kottke: how many clicks to get from Google’s homepage to your website without using the search box?

For me, it’s eight.

  1. Google »
  2. More »
  3. Blogger »
  4. Knowledge »
  5. Working With Blogger »
  6. How Not to Get Fired Because of Your Blog »
  7. Seattle Times: Microsoft Fires Worker Over Weblog »
  8. eclecticism

Unintended consequences

A few months ago, I was contacted by a writer for a national magazine who wanted to interview me regarding my fallout with Microsoft. Turns out that the magazine he writes for was planning a story on some of the things that can suddenly and unexpectedly go wrong when weblogging (such as blogging yourself right out of a job). I was one of a few different webloggers interviewed for the story, and we spent about two days doing the interview in two phone sessions. It seemed to go pretty well, though at times I wondered if my story was a little on the boring side — no book offers, movie deals, incredible job offers or anything along those lines, just the incident itself and then life proceeded more or less as it normally does.

In any case, the interview was fun to do, and I was looking forward to eventually having my story (and possibly my photo) pop up on newsstands across America. Unfortunately, at the time the Powers That Be eventually decided that there wasn’t quite enough material (not just with me, but with all the other webloggers that were interviewed) for a full feature, and the story was shelved.

However, it appears that it’s possible that not all is lost. I got an e-mail yesterday from the reporter who interviewed me letting me know that there is an attempt being made to resurrect the story! To do so, though, they’re looking for more material — and here’s where you all come in, if you’re able and willing.

They’d like to expand the scope of the story to go beyond just employment difficulties, and include stories from people who have suddenly found their relationships affected by their weblogs. Here’s the note I got from the reporter:

Hey! The editors…are trying to ressurect our blogging story. So I just wanted to let you know that all hope has not been lost.

BUT, we’re desperately trying to find other “My Blog Ruined My Life” stories, esp. ones that have more to do with relationships than employment.

Can you please recommend any major blogging sites where I should look, or to contact their administrators, or, if you can tap into your readers and ask them if they’ve ever had a romantic/dating blowout w/ someone because of their blog — that’d be helpful.

Now, as I put this post together, I realize that this may strike some people as being rather sordid and muckraking — and, to be honest, for all I know it may be. However, at the time I was interviewed, that was not at all the impression I got from the gentleman who interviewed me. Yes, we were talking about some very unfortunate events in my life for a story about weblogging which focused on the problems that weblogs could cause, but at the time, I didn’t get the feeling that it was going to be overly sensationalistic in nature. It’s entirely possible that with the change of focus of the article, the tone may change as well — which, admittedly, would be something of a shame.

I’d hate to eventually find out that the final story focused solely on the “dark side” of weblogging, painting a picture of webloggers as a legion of sad, jobless and loveless souls pouring their hopes, dreams and inspirations out through their keyboards and onto the web in a desperate attempt to find justification and company in the few kindred souls that might end up poring over their writings in the wee hours of the morning, the wan light of the monitor washing over their skin as they avoid the troubling dreams that they know await them when they fall asleep.

(Whee — I like that. But anyway…)

Of course, I’m merely an interviewee, and as such, won’t really know what the final article will be like until it finally sees the light of day and hits the newsstands. But, really, I’d like to see the story come out, and so I turn to you, my loyal readers. If you know of any good resources or any potential interview subjects that may be willing to tell their stories, I’d love to hear about them so that I could pass them on to the reporter.

I’m sure that the venerable LiveJournal is a veritable fount of such stories, but I’m not active enough with LJ to know where too look or which communities to poke into. There’s also the web at large and the multitude of TypePad, Movable Type, WordPress, Blogger, and other assorted weblogging/journaling tools, but I don’t know of any stories that fit the bill off the top of my head.

So — anyone have some good pointers?

Update: I just sent the following to the reporter, expressing some of my concerns with the apparent new direction the article may be taking. Hopefully I’m not shooting myself in the foot and editing myself right out of the article with this, but the more I thought about it, the more it started to concern me.

I do have one concern, though, which I touch upon in my post (and which, admittedly, could be entirely unfounded…or even if it’s not, it may not be something you have any control over). At the time you interviewed me, I never got the impression that this was going to be an overly sensationalistic story, though it was dealing with some unfortunate circumstances. However, expanding the scope to include relationship issues, coupled with the “my blog ruined my life” concept — well, I now worry a bit that the story may end up painting a rather unflattering portrait of weblogs and webloggers in general.

While weblogs are becoming more known and more popular, there is still a large segment of the general population that sees them as nothing more than online journals for angst-ridden teenagers to whine to the world (often doing so with absolutely atrocious and nearly unreadable grammar, slang, and ”leet-speak’). One of the reasons your story interested me when you first contacted me (at a time when, to be honest, I was getting rather tired of rehashing the events around my dismissal) was that I got the impression that it was going to look at both the bad and the good of the situation and the aftermath, both for myself and for the other webloggers being contacted for the article. Now, though, I’m a little less sure of the tack that the final article will be taking.

Of course, I’m quite aware that I may be reading too much into what you sent me (and even if I’m not, it may be out of your hands). All in all, I’m just hoping for a good article, and wanted to let you know of some of my concerns. However it turns out, good luck with the current round of searching, and should I get any worthwhile pointers from the post on my site, I’ll pass them your way.

Almost famous

A couple of months ago, I was interviewed by a prominent news/entertainment magazine for an article they were preparing on webloggers who had lost their jobs or faced some other form of catastrophe due to their weblogging. The interview took place over the phone over a period of about two days, and once it was concluded, I was told to expect a call from photographers for the magazine, so that they could get a picture of me at my computer here at home to run alongside my section of the article.

Unfortunately, I didn’t hear anything back in the next few days…which eventually stretched on to weeks. Eventually, I assumed that for one reason or another, the story had been scrapped. I recently got this e-mail confirming my suspicion:

Sorry it’s taken so long to get back to you. The blogging story has been put on ice, unfortunately, mainly because we couldn’t find enough people who got in trouble with their blogs. Sorry, will let you know if anything changes.

A pity, really. I was looking forward to seeing my face in a national newsmagazine, even if it was more press centered around my making something of a stupid mistake.

I’ve sent the interviewer a link to the list of dangerous bloggers in the hope that there might be one or two names on it that didn’t get tapped in the first round, but at this point, I’m not holding my breath. Looks like I’ll just continue my slide back into obscurity. :)

List of Dangerous Bloggers

Twilight Invasion recently posted a list of people who’ve been fired because of their weblog. Interesting to read the stories other than mine.

Apparently, this list should also include Stephen Stewart, though with only a post-by-post method of trawling the archives, I didn’t attempt to dig backwards through 18 months of posts to see if there’s a more specific mention on his site.

Anyone else?