Life

General ramblings connected to my personal life and activities.

The New Apartment

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In happier news: first photos of the new apartment!

Living Room and Dining Room
Here’s what you see when you walk in the front door. Bookshelves along the rear wall, the deck (which has become our favorite spot for breakfast and dinner, thanks to the patio furniture that Prairie’s dad gifted us with), our new couch and chair (brand-new furniture, right from a furniture store — we’re really turning into adults, aren’t we?), the fireplace, entertainment center, and dining room.

Living Room
Another view of the living room, this time from the door to the deck. The three bookshelves on the right will gain a fourth as soon as we can add one, every shelf on those is double-stacked with books.

My Office
My office. In the last apartment, my office doubled as the guest room, but now it’s primarily just my office, only acting as a secondary guest room when we have enough guests to need it.

Prairie's Office
That’s because with a three-bedroom apartment, Prairie now gets an office of her own, instead of having to camp out in a corner of the living room, and her office is now the main guest room. It’s also very girly and pink, which is just the way she wanted it!

There’s also two bathrooms — but those are bathrooms, and not terribly exciting to take pictures of — and our bedroom, which we don’t feel needs to be broadcast to the world. That’s our room, after all. ;)

We’re really enjoying this apartment. Lots of space, not nearly as cramped, and as we specified wanting a corner or end unit, we’ve got enough windows to get a good breeze keeping the place cool at all times. Since we’re on the third floor, the trees outside keep things nice and private, so we don’t have to worry about people peeking in the windows at us (a pretty common occurrence at our last complex). The deck looks over a small playground, so there’s almost always kids playing out back.

Joke all you want about living in Kent — and I’ve already heard more than a few cracks from Seattleites who don’t get why we’d want to be in the suburbs — but so far, we’re liking it a lot.

We’re Back!

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Finally — after far too much sturm und drang — we’re back up and running! Well, mostly. The most important parts, at least.

As of the last major update, I’d told Speakeasy to take a flying leap. After getting done with that, I called Qwest to see what they could do directly (our other option is Comcast, who I just can’t trust my ‘net service to). Qwest was quite helpful, and told me that they’d be able to have a DSL ‘net connection and DirecTV service installed and active on Wednesday the 30th, with VoIP phone service up and running a few days after that. That sounded reasonable to me (it was the same timeframe Speakeasy would have given me if I’d been willing to give them yet another chance), so I gave it a go.

On Monday, Prairie and I got to talked, and decided that it’d be a good thing to make sure the DirecTV install tech was going to bring a tripod mount for the satellite dish, as we’re not allowed to mount anything directly to the building. I called DirecTV, verified that a tripod would be in the truck, and then the service rep told me that if I wanted, I could upgrade one of the DirecTV receivers to a DVR version for free. Free is always a nice price, so I said sure, go ahead.

Wednesday was supposed to be the “go” day: DirecTV between 8am and noon, a Qwest tech on site to do the physical connection by 5pm, and the DSL modem hardware arriving sometime that day (it’s sent directly from Qwest, rather than having the tech bring it with him). Prairie went off to work, and I sat here at home and waited for the DirecTV tech.

And waited. And waited. And eventually, noon came and went, and there’d been no sign of the tech. I called DirecTV, and things immediately went all pear-shaped, as the first person I talked to told me that she could find no record of me in the system, and dumped me off on someone else who was in another department and was of even less help. I called back, got a different representative, and they were able to find me — only to tell me that, though I hadn’t been informed of this during the call, when I upgraded to the DVR receiver, the rep had had to cancel my original install and reschedule it for Sunday, Aug. 3rd. There’s nothing I can do about this, unfortunately — and I was quite vocal about this being a pretty sour first experience with DirecTV — so that will be happening Sunday morning. Still, the TV is the least important of the three pieces of the communication puzzle.

After venting to Prairie for a few minutes, I took a walk to calm down and check the mail to see if the box from Qwest with the DSL modem had arrived. It wasn’t in the mail, but when I got back to the apartment, there was a Qwest truck sitting in our parking spot. The tech had just finished up hooking up the DSL connection, and he said that we were live, all we needed was the DSL modem. Qwest ships those by UPS, so it should show up before 5pm. So far so good — I knew that at least part of the process had worked correctly — so he went on his way, and I waited for UPS.

And waited. And waited. At 5pm, I went down to check to see if UPS had given them a box for me without putting a note on my door. Nope, no go. Back home, and by 5:30, I was back on the line with Qwest to see what the story was with the hardware. The guy on the phone clicks around a bit, and then tells me that there’d been “a delay” with the package, but it was in UPS’s hands and should be arriving Thursday (the next day). Well, okay — not terribly thrilling, but at least it was on the way, and he was able to give me a tracking number so that I could check up on it if I could find a way to get to Qwest’s website.

This morning, I used the WiFi network at Prairie’s office to check the tracking number. It turns out that according to UPS, they picked the package up at 7:35pm in Denver, CO. This would have been just after I got off the phone with the representative who’d told me there’d been a “delay” — apparently, the “delay” was simply not sending the package out on time, and I wouldn’t be at all surprised if he’d been reading the tracking number to me off the bill on the package before running it down to the mailroom!

On the bright side, though, they did ship the box next day air, so it arrived at the apartment complex while I was coming back from Prairie’s office. As an added bonus, the box had the VoIP modem as well as the DSL modem, so after a few minutes plugging in cables and fiddling with configuration details, I was finally back online, and able to place telephone calls without chewing through the minutes on my pre-paid cell phone. It took two weeks after physically moving into the building (and a month and a half after starting the original service transfer process with Speakeasy), multiple friendly and not-so-friendly calls to the various companies dealing with various screwups, bailing out of one company and getting set up on another, and burning through at least $50 worth of pre-paid cell phone minutes, but it’s done.

So. Two pieces down — internet and telephone — and one to go — DirecTV. We’ll see how that goes come Sunday.

Speakeasy can Kiss Off

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As of a couple hours ago, for the first time since I moved down here and got myself online, I’m no longer a Speakeasy customer. At this point, I can strongly recommend against using Speakeasy for personal broadband service. Perhaps they’re still doing well at the business level, but from a customer point of view, they’re really not worth it.

Here’s a quick rundown of the current situation:

Because Speakeasy works with two other vendors for their installations — Qwest and Covad — it takes a bit longer to get set up with service through them, generally on the order of about a month. In the past, the service that Speakeasy provided made the extra wait worth it. Not so much anymore.

One month before we moved to our new apartment, I called Speakeasy and set up a new install at the new address. This gave plenty of time for them to get everything taken care of by our move-in date of the 18th.

Around the 12th — while Prairie and I were still packing up in North Seattle — Qwest arrived and completed the loop (whatever that means). On the 17th, the Covad tech called me to let me know that he was in the apartment to do the final install, but that he wasn’t getting a signal. After a little digging, he found that Speakeasy had given Qwest the wrong address, and they’d installed their loop at apartment D100 instead of K100 (not the real apartment numbers). There was nothing he could do, so he sent off his report, and I called Speakeasy.

Speakeasy told me that they didn’t know how this had happened, the address was entered correctly in their system, but whoever had sent the order to Qwest had mistyped it. Unfortunately, this meant that they had to cancel the order and start the entire process again. I made it known that I was pretty upset about facing another month wait to get online because they screwed up, and they said they’d try to escalate the process. I asked about canceling my Speakeasy account, but because our last move was only ten months ago, I was still two months shy of the end of my 12-month contract, and would be hit with a $300 early disconnect charge if I walked away. Eventually, they told me that they’d have Qwest out to the new apartment on the 21st to put the loop in the right spot, and Covad would be able to make it out on the 23rd.

Over the weekend, Prairie and I move everything out of the North Seattle apartment. We left the ‘net and phone hookup intact as long as we could, but eventually disconnected them, figuring we’d have just a couple days of using our emergency-only, pre-paid buy-the-minute cell phones.

Yesterday (the 23rd), the Covad tech calls me to tell me he’s on his way, and he just wanted to double-check the address he was driving to: Apartment D100. Um…no, K100, I say. He said that he hoped Qwest got it right, as did I. A few minutes later, he shows up at my door, shrugs, and tells me that once again, the loop was installed by Qwest, on Speakeasy’s instructions, at the wrong apartment.

I get back on the phone with Speakeasy, even more upset. More excuses come over the line — everybody pointing fingers at everyone else, while I’m the one without internet or telephone service. By this point, I’ve been on the phone fighting with Speakeasy so much that I’ve burned completely through the hours of time I’d put on my prepaid cell phone, and had to refill in the middle of one round with Speakeasy after getting cut off when the phone went dead. Eventually, they tell me that they’ll escalate another level, push to get Qwest out to to their loop in the right building the next day (Thursday, the 24th), have Covad out to do the final install the evening of the 24th or possibly Friday the 25th, and that they’ll have an update by 5pm at the latest on the 24th.

Just before 5pm today, I call them, since they’d not called me at any point during the day. At this point, I’m told that we’re “set for the 28th (Monday).” I’m not thrilled, not sure if I can trust them, and very vocal about this. I was about resigned to give them one last chance — though after the second screwup, they had finally allowed that should I leave, they would be able to waive the $300 early disconnect fee — when I thought to verify that the 28th was the date for the final install. No, actually, that’s the date for Qwest to come back and make a third try at putting in the loop, Covad wouldn’t be able to make it out to do the final install until the 30th, Wednesday. By now, I’m rapidly losing the ability to deal coherently or politely with any of this. The guy I’m talking to can tell that I’m very upset, says that he’ll do everything he can to help, and tells me that while his shift is up at 5pm and he’s about to go home, he will be working remotely, so if I want to drop him an e-mail that evening….

“What?” I paused for a moment. “Was that some sort of sick joke? Did you hear what you just said to me? If I could drop you an e-mail, we wouldn’t be having this conversation!”

And with that, I’m done with Speakeasy. I’ve cancelled this continually botched installation, I’ve cancelled the ‘net and VOIP hookup at the old address (which needed to stay active until the new install was up to avoid the early disconnect fee), and they — finally — decided their company wouldn’t tumble into bankruptcy without my $300 and waived the fee.

Of course, the downside to this is that we’re still without telephone or internet at the new apartment, and because we’re starting the process from scratch, it’ll probably be a week to ten days or so (rough guestimate) before we’re back up. Also, once we are back up, the phone number will change, so those of you that have our home phone number will need the new one. Still, at this point, we’re willing to chalk those up to minor frustrations in the grand scheme of things. I can find open WiFi points here and there that will allow me to check in every few days, and we’re looking at going with Qwest for our new service (on the assumption that it was Speakeasy giving Qwest the wrong address), who should be able to give us a faster DSL ‘net connection (3 MB downstream), the same VOIP service, and DirecTV for the same amount of money I was paying Speakeasy for 1.5 MB DSL and VOIP.

So, as has been the case, updates here are going to be few and far between until all the pieces finally fall into place. Now, at least, you know why.

Goodbye (and Good Riddance) Alfaretta!

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Yesterday, the Stranger’s Slog posted about the number of “gorgeous old buildings” that are disappearing in the name of progress. Most of what was talked about was a building on Broadway, disappearing to make way for the light rail system, but one address caught my eye…

On Eighth Avenue and Seneca Street, the wrecking ball is halfway done leveling this old brick building….

8th and Seneca. I used to live at 8th and Seneca, in an old brick apartment building. I don’t suppose…

8th and SenecaYup, that’s it. The Alfaretta Apartments, formerly the Park Seneca Apartments, is going down. And to that, I say good riddance! I tried to post the following comment, but it kept running afoul of the Slog’s spam filter. Here, then, for posterity, is my reaction to the sad news of this gorgeous old building being torn down:

Oh, wow. Lots of old buildings might be worth mourning, but the Alfaretta, that building at 8th and Seneca? Just a poorly-managed shithole. During the years I lived there, I had to deal with two water shutoff notices from the city because the management hadn’t paid the water bill, an elevator that seemed to be broken more often than not, a renovation that seemed to drag on forever, with constantly shifting reports on when various services would be turned on or off, months without on-site laundry services, a few weeks surrounding the replacement of the water heater when there was little to no hot water at all in the building, and an often broken front door that had us occasionally having to have a drunk or drugged transient ‘escorted out’ after they went wandering the halls, or — once — started squatting in one of the vacant apartments.

Factor in the constant hassles from the Jensonia next door, whose residents seemed to embody all the worst stereotypes of Section Eight housing, which only stopped when the third fire in as many months finally did enough damage to condemn the building, and it’s a wonder I put up with the Alfaretta as long as I did.

That’s one old brick building I’m not at all sorry to see disappear.

12,000 Free Hugs

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Seattle Pride 2008: Pride Parade: Spectators 37

Seattle Pride 2008: Pride Parade: Spectators 37, originally uploaded by djwudi.

Buried in the midst of my Pride photos: my 12,000th photo uploaded to Flickr. Yeesh!

Another 8,000-some shots and I’ll have as many pictures on Flickr as I have tracks in iTunes.

Photowhore and musicwhore, that’s me!

All About Electricity

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So last night, about 5:30pm, as I’m working in Aperture, the power dies. Odd. Just us? Nope, the hallway lights were out too, so it was at least our whole building. I had to drop off the rent check anyway, so I grabbed it and wandered over to the manger’s office. On the way, I peeked in the front door of one of the other buildings and saw that their hallway lights were on, so it looked like it was just our building that had lost power.

When I got to the office, the on-site manager was trying to get a call in to City Light to let them know, but couldn’t get a chance, as her phone kept ringing with calls from people across the complex. These buildings are so old that they’re apparently wired semi-randomly across two city circuits, so while our entire building was out, the other buildings were half-out — one had power in the halls but not in the apartments, the one with the manager’s office had power in the office, but none in the halls, and so on. Prairie and I had actually run into this a couple years back in our original apartment here, when we lost power in half of our apartment. Weird stuff.

In any case, since they were calling City Light to figure out what was going on, I wandered back to the apartment and puttered around for a bit. I cleaned off my desk, went through my desk drawers and filled a garbage bag with old crap that I don’t need to move. Since the apartment was starting to get pretty muggy (no power means no fans), I wandered out to the pool to take a dip and cool off while waiting for the power to come back. After a while, though I was nicely waterlogged, nothing else had changed, so I got out and went to ask the managers if they had any word. “The only word you’ll get is when the power comes on,” they told me. “Is City Light even around?” I asked. “Around here? Naah. I think they’re poking around down in Lake City somewhere.” Great. Not encouraging.

Since the day was getting on, and Prairie normally e-mails me to let me know when she’s leaving work, I figured it’d be a good idea to let her know what was going on. I originally planned on walking down to the Panera at the Northgate Mall to use their WiFi, but then remembered that there was a Starbucks in the QFC a few blocks closer. I walked down there and stood outside to see if I could pick up a signal on my iPod, but while I couldn’t see one for Starbucks, there was an open network called ‘ampm’. Really? I tried to connect, but the signal was too weak. Curious, I went across the street to the AM/PM gas station, tried again…and connected! So, I sat my butt down underneath their sign, e-mailed Prairie, sent Ping.fm a note to update Twitter, LJ, and all other such things, and marveled at AM/PM having free open-access WiFi. Just in case you need to check your e-mail while you’re filling your tank, I guess. Weird. Weird, but very appreciated. On the walk home, I got caught in a thundershower — I’d been hearing occasional rumbles echoing across the sky, but just happened to be out when the rain started coming down. Big ol’ fat raindrops, too, so I as soaked as when I got out of the pool by the time I got home.

When Prairie came home, there still wasn’t power. We dug out our flashlights so they’d be ready when the evening got too dark to see and headed out to eat at Claire’s Pantry in Lake City (short review: good food, hit-and-miss service). When we got home, there were four City Light trucks in various places around our house, with at least one parked next to an open manhole cover, so it was obvious that they still hadn’t figured out what was going on. So, we lit a bunch of candles, each grabbed a book and a piece of chocolate fudge cake that we’d picked up on the way home, and had a very nice evening of dessert and reading by candlelight, listening as the thunder rolled across the sky from time to time. A bit before eleven, we decided it was time to crash. I put my book down, grabbed a flashlight, leaned over, blew out a candle…and the fan next to me spun up, the refrigerator motor kicked in, and the light in the office turned on. Just in time for bed!

What’s fascinating me is that the thunderstorm that started yesterday afternoon is still going on. I had to get up to use the restroom about forty minutes ago, and when I laid back down, there was a good sized thunderclap. A few moments later, I caught a flash of light through my eyelids, and just a few seconds later, another thunderclap hit — this one loud enough to wake Prairie up, too. She went back to sleep, but when the third thunderclap hit a few moments later, I realized that I was a bit too awake to get back to sleep (growing up in Anchorage, thunderstorms are a very rare event, so I get pretty exited by them). So here I am — it’s 6:15 in the morning, and I’m awake and blogging. Rain’s coming down outside the window, and the thunder is still coming in every couple minutes. Pretty cool.

I just hope I can get a nap before I head off to work this afternoon. ;)

Goth Pride

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197

197, originally uploaded by generalchaos.

No, mine aren’t ready yet (really, I’m about to get started on them, I promise), but here’s a nice group shot of the group in the truck by generalchaos.

Pride 2008

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The Dark Side of the RainbowPride yesterday was a lot of fun. Every other year I’ve gone, I’ve shot from the sidelines, doing my best to get an overview of the entire parade and all the different groups. This year, I decided to try something different. A few weeks ago at the Mercury, dizzy88 recognized me from my Flickr account and suggested I ride along with the Goth Pride float and shoot for them this year. It sounded like a good plan to me, and definitely a different vantage point than I’d had before, so I decided to take that approach.

Prairie needed a day of rest, so she stayed home while I grabbed a bus downtown in the morning. Since the Goth Pride float was towards the end of the parade, I spent some time wandering up and down the staging area, grabbing shots of the various groups as they got ready to go. Once people near our group started moving, I hopped on board the truck, and rode the parade route from there, shooting the crowds to either side of the truck as we made our way along. Much fun, especially as the brakes on the truck were “either on or off,” so any acceleration or deceleration had a tendency to throw us all stumbling from one end of the truck bed to the other. No injuries, but a lot of laughs!

I’m a bit behind in my picture processing right now (I haven’t even gone through what I shot on Memorial Day yet), but I’m hoping to get to my shots later on this week sometime. In the meantime, midnytetragedy has posted her shots, and I’m sure other people will be posting theirs before too long.

Leaving Seattle

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It’s official — Prairie and I have a new apartment! We’d been keeping an eye on Craigslist over the past few months as I got closer to graduation, looking for places in the Kent/Des Moines area that fit what we were looking for: two or three bedrooms, two bathrooms, reserved parking, washer and dryer, and if at all possible, a pool (we’ve gotten quite spoiled by having a pool available here during the summer months). By Friday, we had a list of four places we wanted to check out, and we headed off to see how they compared to their on-paper representations.

(I was quite proud of myself for getting us all organized: on Thursday, I’d called the places, set up appointments at each, printed out their Craigslist listings, Google Maps directions from each to the next in order, and a little sheet of questions we wanted to be sure to ask, and stapled them all together into individual packets. As anyone who knows me can attest, this is not normal behavior for me!)

The first apartment was nice, but not quite as close as we wanted; the second apartment had gorgeous grounds, but the 2-bedrooms were too small, the 3-bedrooms too expensive, and it was right off a street that was pretty seedy (think Aurora in Seattle, or Mt. View in Anchorage) and didn’t feel safe; the fourth had a gorgeous view of the Kent valley and was a huge 2-bedroom layout that would have been our pick if we hadn’t already been through the third.

Our New ApartmentThe third place ended up hitting all our “gotta have it” qualifications (3 bed, 2 bath, nice layout, washer/dryer in unit, assigned parking space), our “would be nice if” qualifications (third floor corner apartment available, fireplace, deck, good storage, swimming pool in the complex, right on the bus lines), plus a bunch of other goodies that sold us (nice location next to a golf course and park with lots of bike paths to go walking/skating/riding on, right next to the Green River, about five minute drive from Prairie’s workplace and my future school, exercise room, indoor racquetball court, and a decent neighborhood). Plus, they had fresh-baked cookies still warm from the oven for us! It’s pretty hard to say no to fresh-baked cookies. Ingenious!

After looking at all four choices, we had lunch, then went back to our favorite and put in our application. They called back yesterday to confirm that we were approved, so Prairie will be running over there during her lunch break today to drop off the security deposit and get the final details (official address so I can initiate the moving process with Speakeasy, the actual move-in date, and so on).

One interesting side effect is that this means that after seven years, I’ll be moving out of Seattle. Admittedly, not very far out of Seattle — the Kent-to-Downtown-Seattle drive is only a few minutes longer than the Northgate-to-Downtown-Seattle drive — but still, I’ll no longer have a Seattle address. Something of a milestone there.

More details of the move and all will be posted as things progress, but we should be all moved over in roughly three weeks or so.

Graduation Weekend

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Well, it’s official (aside from actually receiving the certificate in the mail): I can now, if I wish, sign my name ‘Michael Hanscom, AA’. It’s a little silly to do so, so I’m not going to, but I can.

Short updates have been appearing semi-regularly on…well, everywhere, if you happen to be following me on the web (Twitter, Plurk, LiveJournal, and a number of others, thanks to the multi-site-update magic of Ping.com), but let’s see if I can back up a bit and fill in a few more details (photos from each day’s festivities are linked to on the day’s name).

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