Defining the decade: ten years of Apple on one page: “Apple had to graduate through the passing of its founder, juggle relationships with an ever-expanding list of consumer and professional market segments, and adapt to the public attention and scrunity that only comes along as a consequence of being the biggest company in the world.”

Sometime between January 27th and October 30th, I thought this stuff was interesting. You might think so too!

Today’s morning entertainment: Stumping Apple support.

Long story short (if I can manage that…(spoiler: I can’t)):

Sometime in the early 2000s, I signed up for Apple’s then-new iTools service (later rebranded as .Mac, and then MobileMe), and was issued an @mac.com account and email address.

Over time, that service became what is now AppleID, and while I at some unremembered point stopped using my original @mac.com email address, it carried on as my AppleID account name.

I’ve noticed on and off for quite some time now (as in, years) that I haven’t been getting receipts from iTunes (or the iOS or Mac App Stores), and had a vague idea in my head that it might be because they were getting sent to the old @mac.com address instead of an actual active email address, but it was never important enough for me to be concerned about. Every so often I’d get curious and poke around in the settings on my hardware or the online tools, fail to find a way to fix it, and then get bored or distracted and decide to figure it out “later”.

Well, “later” apparently ended up being this morning (as I’m suspecting that there may be more communications from Apple that I’m not receiving), so I ended up on the phone with an Apple support tech for close to an hour as I explained what I was sure of and what I suspected, and as they dug around in their tools to see what they could figure out. End result: I’m probably right in my guess, but they’re stumped as to why they couldn’t find any way to fix it, or even be entirely sure that that was what was actually going on, in large part because all the @mac.com servers and systems have been offline for years.

So they’re going to write my case notes up, bump them up to the next level and the backend engineering team, and hope to be able to get back to me next week. Best case scenario, they’ll be able to make sure that all communications get sent to an active email address as they should. The more probable (and hopefully worst-case) scenario is that I’ll have to change my AppleID — which they think will fix the issue, because that old @mac.com address won’t be in the system even as an account name anymore, but would be a bit of a shame, since I’ve had that account name for close to two decades now, and it would be kind of a shame to lose it. But still, if it’s breaking things, I’d rather lose that than continue not receiving information I should be getting out of silly nostalgia.

All in all, it’s an entertaining situation, the tech was friendly and competent (and entertainingly confused), and this obviously isn’t a high-priority issue for me, so I’m content to wait to see what information they come up with.

Plus, the way I look at it, I bought my first personal Mac in 1991, and after almost three decades of Mac geeking, if I’m going to get to the point of calling Apple support, it’s going to be for a damn good reason. :)

Sometime between January 11th and January 23rd, I thought this stuff was interesting. You might think so too!

Sometime between September 3rd and September 23rd, I thought this stuff was interesting. You might think so too!

Sometime between May 3rd and May 7th, I thought this stuff was interesting. You might think so too!

  • Connecticut OKs Bill Pledging Electoral Votes To National Popular-Vote Winner: “The bill adopts an interstate compact that's officially called ‘The Agreement Among the States to Elect the President by National Popular Vote.’ The agreement won't kick in unless it's backed by enough states and other voting areas to claim a majority of Electoral College votes. In addition to Connecticut, the other jurisdictions in the pact are California, Hawaii, Illinois, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Vermont and Washington state, along with Washington, D.C.”
  • The original iMac: 20 years since Apple changed its fate: “Sitting in the Flint Center in 1998, it would have been impossible to imagine the Apple of 2018. But without that day, and the product that Steve Jobs unveiled on that stage, it’s hard to imagine that Apple would have ever had the chance to become what it is today.”
  • One space between each sentence, they said. Science just proved them wrong.: Bah! Science did no such thing! It’s one study with a small sample size, screwball parameters (Courier? Seriously?), and a barely measurable result that only really affected those participants already predisposed to two-spacing. Sentences get one space, and one space only. (My favorite part: “Note: An earlier version of this story published incorrectly because, seriously, putting two spaces in the headline broke the web code.”)
  • ‘Who Gets to Be Sexy?’: Interesting look at how the porn industry is changing. “Amateurs are flooding the internet; piracy has addled the once-dominant studios; production has atomized and scattered. But along the way, something interesting has started to happen: Women are rising up.”
  • Swedish Meatballs Are Turkish? ‘My Whole Life Has Been a Lie’: “The country’s national Twitter account made the announcement in a tweet this week. ‘Swedish meatballs are actually based on a recipe King Charles XII brought home from Turkey in the early 18th century,’ the tweet said. ‘Let’s stick to the facts!’”